MANAGE TIME

“So while we are not the primary people or group that's responsible for training crews, because there's crew managers, the operators themselves have to do that. The training that they get in the schools that they go to and stuff are really what we do though, is based on our analysis of our claims. Though we identify gaps, we identify issues, we identify trends, and then we do actually have programs that enhance training.”

“The idea of change was always part of of my life and and my career, and always thinking about where I wanna peak. Like, I I wanna peak at the majors. I wanna peak toward the end of the second week of the major. I don't wanna play my best tennis on a Monday of the first week, and that's not required. I just wanna be better than the person that's in front of me. Right? I don't need my best. Enough to get through. You don't have to be at your best for that match. You don't have to be. And that's hard that's hard to accept. Mhmm. You know? Because we always want the best from us. And in some ways, you don't wanna be because you don't wanna expend resources on something that doesn't shouldn't require those resources.”

“Just to kind of back up a bit, and what the cancelation means. It's really a cancelation of the rate, not of the cover. Everyone was saying, oh, these vessels are trapped because they don't have insurance, and you know Lloyd's in London is almost doing this to get back to the US. First of all, all those not all, but many of the underwriters at Lloyd's are American companies. So it wasn't the UK saying, you know, we're going to get the US back for this.”

“It's all up here, right, in our mind of how of how we approach it, of how, you know, the mentality that you have when things are not going well. Are you deflated? Are you, you know, like that, the composure that you show on a call, in a meeting, the way that I I think of business is, like, composure is everything. People people see how you feel, how you, you know, how you react, use your words wisely. You know, no matter who you meet in life, there there may be a time, most likely, they will come back in your life. Happens in sport all the time. It happens in business even more frequently. So all those little lessons, I I now get to apply.”

“Level in which, yeah, mutual insurances are there are rules in place to deal with certain things like that. Like you actually it's true, you actually don't want because P and I has a long tail, right, so like some things to take some claims are still open ten years after and sometimes even longer. So that's why, actually the mutual system allows for a multi year openness. But yes, there are there are we you know, we do have agreements in place that protect us from things like that.”

“P and I underwriters excluded war traditionally, and now created there's war clubs or all would step in and offer limited war cover. The P and I Clubs, as part of our collective reinsurance buying, we buy reinsurance for war P and I and every ship owner who's entered in any IG club every year pays a small amount. It's not allowed, but they pay a small amount for that coverage, so we fill that gap.”

“Well, it's a different type of intensity. I mean, every meeting is like a UN meeting. They're done in Italian because it's an Italian, public trading company. So every time you speak, I mean, there's a similar microphone like this. You press a button, it's your time to speak. There's a little bit of a delay. And the one thing I've I've really like, that you really miss is the sense of, like, a match point, like, in sport, you know, where there's there's this tension. When you finish something that you've held this tension in, there's nothing really like it. There's nothing that really, like, gets your juices flowing.”

“And the more you win, the more opportunities you have to say yes. And it's also, I mean, amazing lessons because the more the more the the more chances you get to say no, the better opportunities come about. But I I don't think I realized it. I mean, I, you know, I I moved to The States as a young girl. I don't think I really acknowledged, what like, the full picture, the three sixty approach to being an athlete. I was so I had my head down. I mean, I had horse blinders on for a majority of my career, where all that mattered is the ball and and and the result. I was from the moment I woke up. But I also as I started making a little money and recognized that, okay, now I'm now I'm supported.”

“The P and I Club, which means Protection and Indemnity, is a collective. It's a not for profit, accessible mutual association. It's not a commercial insurer, and it basically, historically is a club that brought together ship owners in the industry that we're trying to fill a gap. So they came from a need for society. And really what clubs do is while they ensure the owner, they are protecting society because they are ensuring the owner.”

“And who you're playing against doesn't necessarily matter. I mean, you kind of had a a legendary rivalry with with Serena. Well, of course it matters. You know, that that made that made you better, you felt like, at forced to up your game. Right? Yeah. When I was young, I my father made sure that I would always play up in my age group because he didn't think there were so many there was as many valuable lessons when you're beating everyone to when, you know, people are showcasing your weaknesses. Right? And, like, with Serena, do she's a she's a business person also. Do you do you have a rivalry with her in business like you do in tennis? No. We we actually there's there's a lot of deal flow amongst us now, which is a lot of fun. Because we get to see, we get to see a lot of the same or similar, business opportunities, and we occasionally run it by one another.”

“Within that week, you know, I took a few days off. I I flew to Portland. I resigned my Nike deal. My dad told me to get in the room. And there may be things you don't know. There are certain, you know, elements of the deal that you're not gonna be familiar with. But you know what? This is your future. This is your money, and you need to be in that room. So he gave me you know, I was I was a teenager. I'm 17 years old. What do I know about money? But for him to say, just be there, you know, and someone in the room, the the c suite individuals that will be, you know, talking this big game, they're gonna see your face and it's gonna be a little tougher, you know, to bring the deal lower to you.”

“I had SugarPuva for over ten years while I was playing, and got it profitable after several years. It was an MBA on the job, ultimately. I mean, I going into it, I didn't know what a p and l was. I didn't know, you know, what a a strategic marketing plan was. Do you sell at a savings store, or do you sell premium? Are you scaling a product that costs $5? How are you doing it by maintaining its quality, that was incredibly valuable and something that I now get to think about as I as I invest in companies.”

“Traditionally, war has its own special sector of war underwriters war insurance. The p and I standard policy excludes liabilities that arise out of war acts. However, there is an excess level of cover that is offered by the P and I club, simply because the standard policies are limited by the value of the vessel.”

“Insurance was always available, it's just whether you wanted to do it really ultimately, and the operators and our members that we spoke to all made it very clear that the safety of their crew was much more important and then everything else. And the operators and our members that we spoke to all made it very clear that the safety of their crew was much more important and then everything else.”