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Public markets drive higher team performance
“I think running the company in the public markets is more fun than being private.”
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Hire for grit over elite credentials
“I seek out grit. I seek out a lot of grit. Because I think when you're disrupting an industry, which we are... you have to have a team that is used to being uncomfortable.”
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Replace yourself with better talent every year
“In order to do that, you have to replace yourself every 12 months with talent equal or better always.”
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Avoid over-hiring strategic non-builders
“I think as you scale, there's a pressure to go hire that big strategy person who has more credentials than you. And I think you have to fight that at all costs.”
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Brand marketing requires long-term consistency
“I think what you gain confidence in with brand marketing over time is that consistency is required.”