APR 11, 2026Harry Stebbings
20Sales: ElevenLabs: Why We Set a 20x Sales Quota | How to Structure Sales Compensation Plans | Customer Success: 'Total BS' or Growth Engine? | Building an AI Sales Machine: What Tools & Tactics Must CROs Adopt Today with Carles Reina
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AI agents now generate direct sales revenue
“We are moving to a world where AI agents are actually the ones generating the revenue.”
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Implement high 20x sales quotas for scale
“At ElevenLabs, we set a 20x sales quota to ensure extreme efficiency and scale.”
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Eliminate sales commissions on pilot programs
“You should stop paying commission on pilots; it creates the completely wrong incentives for a team.”
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Traditional customer success functions are cost centers
“Most of what people call Customer Success today is actually total bullshit.”
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Hire obsessed talent with internal competitive drives
“We are hunting the obsessed and identifying the inner psychopath in our new hires.”